I drive a 2005 Toyota Camry, not part of the recall. I've been very pleased with this car. But that was before Toyota started putting shareholders before customers. Now their big concern is: do they pay the $16.4 million the US is demanding, thus admitting some culpability, or do they fight it, ensuring more dreadful publicity?
Is this really hard? They've already admitted wrongdoing. They knew about this months ago and only had a recall in January. So if they've learned anything, like not to put shareholders before the safety of customers, just pay the fine already. $16.4 million is cake compared to the ongoing cost of fighting it.
Say, "My bad." Put on your big-boy pants. Pay it and continue to work hard to earn back customer trust. It's really not that hard.
Source:
http://news.yahoo.com/s/ap/20100406/ap_on_bi_ge/us_toyota_recall
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