Utter crap

This is a story about dreadful customer service. I'm not naming companies b/c getting sued is less adorable than you might think. Company X had my ex-husband and me on an auto policy. Obviously, we are now divorced. I moved my policy to the same company but a closer office to my house. He still has his policy at that office.

Last month, they charged me the entire amount for both our policies despite my having changed over to the other office. They eventually paid me back, and gave me an additional $1.06 for my trouble. This month, they took the money to cover HIS policy out of MY bank account.

I don't know how to think about this other than to call it stealing. This company has been pretty blase about the whole thing.

Who thinks I might need a different company, despite the fact that I've been with these people since 1996?

Odd trio

Gary Coleman, Dennis Hopper, and Rue McClanahan. An odd trio who all succumbed to Mr. Reaper (Mr. Reaper? Calling Mr. Grim Reaper? Please report to Gate C-3.) this week.

I'm wondering whether they ever attended Hollywood events together. My guess: no.

Dereg

It's a pretty simple concept. When you leave people/corporations (same thing now) to police themselves, they don't. Deregulation is a terrible idea. I'm not for more government oversight, but this is something that used to be/still needs to be part of governmental responsibility.

See: Countrywide, Wall Street, airline industry, Bernie Madoff, BP, etc. etc.